👋Getting Started

Welcome to Berry Street! We’re grateful that you’re entrusting us as a partner to help build your business. Below, you’ll find some details that should help guide you as you begin to onboarding yourself or your providers onto the platform.

Essential Resources

We’ve created our Provider Handbook as a comprehensive resource—perfect for getting started and for reference as your practice grows. We recommend bookmarking it for easy access, as it contains answers to many frequently asked questions.

Once your account is created, navigate to the Berry Street Onboarding section where you'll find:

  • Videos on Healthie usage

  • Account and calendar setup guides

  • Self-led onboarding materials for you and your team

Education Materials

Berry Street provides both patient-facing and provider-facing resources. Explore what’s available, and share your favorites so we can grow our database!

Berry Street’s Community Resource Library: Our community space has multiple channels with curated branded materials for your professional use and to share with patients. We update and add to these resources on an ongoing basis. This is your go to with both provider facing and patient facing materials, handouts and education!

Professional & Community Resources

  • 🥸Monthly Professional Discussion Group Series: The Berry Street Professional Discussion Group is a casual, conversational forum where expert providers share insights and experiences on community-sourced questions around a specific focus area.

  • 🥸 Masterclasses: MasterClasses are on-demand and crafted for high-impact knowledge in a compact format. Each session is 20 minutes or less and provides a deep dive into a focused topic relevant to your professional development and daily practice.

Provider Shared Resources

  • Our Google Drive houses materials shared among providers. These resources are not Berry Street–branded, and you can access them, along with the TOC, directly in the Drive.

Contact information

  • Provider Support: [email protected] — use this email for provider needs so our team can triage your request quickly and appropriately.

  • Patient Support: [email protected] — this is the best email for patients to reach Berry Street.

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